My Time Hero respects the security of your and your child's personal information and Family Time Data. This Policy explains how Tonghua Jize Network Technology Co., Ltd. processes information when you use My Time Hero and the rights available to you and the child's guardian.
Special notice about children's information: Under a guardian's settings, the App processes a child's nickname, grade or age stage, routine, tasks, activities, completion, feelings, and parent notes. This information is primarily stored on the current device. For a child under 14, we process personal information only with guardian consent, direction, and management and apply heightened protection as sensitive personal information. A guardian should complete setup and decide whether to back up or upload data.
The App is local-first. Necessary information is transmitted only when you actively use connected features such as accounts, membership, cloud backup, or feedback. The current version contains no advertising service and does not use children's information for targeted advertising.
1. Information We Process
1.1 Account and identity
For registration, sign-in, profile changes, password recovery, membership, or account closure, we may process email, phone number, verification code, nickname, avatar URL, account ID, sign-in method, Apple user identifier and authorized email, membership status, password hash, verification result, and operation time. Passwords are not stored in plain text.
1.2 Family and child time information
The App processes on the current device information entered, selected, or generated by the guardian or child: child nickname, grade, wake and bedtime; fixed schedules; responsibility tasks, subjects, descriptions, estimates, deadlines, priorities, preparation checklists and templates; starts, pauses, focus time, breaks, actual activities and adjustments; reward rules and use; self-checks, difficulty records, completion and parent confirmation; plan and actual records, feelings, parent notes and statistics used in daily, weekly, and monthly reviews; and language, display, notification, Parent Lock, and checklist settings.
This data remains on the device by default. Business data contained in a backup is uploaded only when you actively create and upload a cloud backup.
1.3 Photos, files, and feedback
A task completion photo is captured with the camera and stored in the App's local folder for self-check or parent confirmation. Photo files are excluded from local and cloud backup and are not uploaded automatically.
When submitting feedback, we process its type, content, optional contact details, time, replies, and up to three images you select. Images are uploaded to object storage and their links are submitted with the feedback solely to identify, communicate about, and resolve the issue.
When importing, restoring, exporting, or sharing, the App processes backup files you select or CSV files it generates. These files may contain child information, so a guardian should choose the destination and recipient.
1.4 Membership and cloud backup
For purchases, restore, and synchronization, we may process platform and product identifiers, order or transaction identifiers, receipt, purchase and expiration times, membership level, validation status, and My Time Hero account ID. For cloud backup, we process account ID, backup file, file name and size, upload time, latest-backup information, and operation records. The database backup does not contain task completion photo files.
1.5 Device and service operation
To complete connected requests, secure the service, and troubleshoot errors, we may process OS type, app version, request time, IP address, login state, API error information, and an app-generated guest identifier. We do not actively collect contacts, SMS, call history, precise location, microphone recordings, health data, or identity documents.
2. How We Use Information
| Feature | Information | Purpose |
|---|
| Local time management | Profiles, schedules, tasks, timing, breaks, rewards, reviews, settings | Plans, execution routes, reminders, statistics, and reviews |
| Parent security | Salted Parent PIN hash and biometric setting | Restrict Parent access; the OS verifies biometrics and the App does not receive raw biometric data |
| Account | Email, phone, codes, Apple identifier, account ID | Create, verify, protect, and close the account |
| Membership | Account, product, order, receipt, entitlement | Purchase, validate, synchronize, and restore benefits |
| Cloud backup | Backup and operation records | Save, download, and restore a backup you select |
| Support | Feedback, contact details, images, replies | Investigate, respond, and improve the product |
| Security | System, version, IP, requests, errors | Operate connected services, prevent abuse, and troubleshoot |
We do not use or sell personal information or Family Time Data for other purposes unless separately authorized or required by law.
3. Permissions and Device Capabilities
- Network: account, membership, cloud backup, feedback, and online services. Local time management remains available if denied.
- Notifications: local task, schedule, overtime, break, reward, review, and backup reminders.
- Camera: capture a task completion photo.
- Photos/image picker: select an image for feedback.
- Files and sharing: select, save, restore, or share backup and CSV files.
- Biometrics: verify a guardian after enabled; Parent PIN remains available.
- Reschedule after boot on Android: restore local reminders after device restart.
Permissions are requested only for the corresponding feature and can be disabled in system settings.
4. Storage, Retention, and Security
Family Time Data, the salted Parent PIN hash, and completion photos are primarily stored on the device until you delete them, clear App data, or uninstall. Biometric templates are managed by the operating system; we do not read or store raw face or fingerprint data.
Account, membership, feedback, and cloud backups you upload are stored on servers or object storage located in the People's Republic of China for only as long as needed to provide the feature, meet legal duties, resolve disputes, and maintain security.
We use reasonable measures such as encrypted transmission, password hashing, access controls, upload authorization, backup-access validation, logs, and abnormal-request protections. Guardians should secure the account, codes, Parent PIN, device, CSV exports, and backup files.
5. Service Providers and Disclosure
We do not sell children's information or Family Time Data. Apple may process Sign in with Apple and App Store transaction data. Cloud infrastructure and object-storage providers may process necessary requests, backups, feedback images, and logs. SMS and email providers may process a phone number or email and delivery status for verification or account notices. Processing is limited to the connected feature you choose.
Third parties apply their own terms and privacy rules to information submitted directly to them. Opening legal pages accesses our website and creates ordinary web access records. We do not transfer or publicly disclose personal information except with legally valid authorization, to meet legal duties, protect life and safety, or as legally required in a corporate reorganization.
6. Children's Privacy Rules
- A family nickname may be used instead of a real name, and grade is optional;
- We do not track children through location, contacts, microphone access, or advertising identifiers, and the current version has no ads;
- Data stays local by default; the guardian decides whether to use cloud backup or submit feedback images;
- The guardian can view, correct, and delete child profiles, tasks, photos, reviews, and notes or clear all local data;
- If we learn that information of a child under 14 was processed without guardian authorization, contact us; after verification, we will stop processing and delete or anonymize it as required;
- If an incident may harm children's information security, we will take remedial action and give notices as required by law.
Do not ask a child to put a real name, school, class, address, contact details, identity documents, or health information into photos, tasks, or notes unless strictly necessary.
7. Your and the Guardian's Rights
You may exercise applicable rights to access, copy, correct, supplement, delete, withdraw optional consent, close an account, request explanations, restrict processing, or complain. Manage local data, permissions, backups, and the account in the App, or contact us through Me - Feedback or kefu@jizekj.com. To protect the child and account, we may verify guardian identity.
After account closure, account information is deleted or anonymized as required, except records retained for orders, security, disputes, or law. Account closure does not automatically delete local device data; clear it separately in the App.
8. Updates and Contact
We may update this Policy as features, law, or providers change. We will provide reasonable notice of material changes to processing purposes, types, methods, or children's rights and obtain guardian consent again when required.
We will respond within a reasonable period. You may also seek relief from a competent authority as provided by applicable law.